Welcome to Big Boy Media Group (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and any services we provide, including our text message (SMS/MMS) and Rich Communication Services (RCS) messaging programs.

By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

Use of the Site

You agree to use the Site only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Use the Site to transmit harmful or disruptive content
• Interfere with the operation or security of the Site

We reserve the right to suspend or terminate access if these Terms are violated.

Services

Big Boy Media Group provides media production, marketing, and related services, which may include text message and RCS messaging on our own behalf and on behalf of our clients. All services are subject to separate agreements, proposals, or contracts where applicable.

We reserve the right to:

• Modify or discontinue services at any time
• Refuse service at our discretion
• Update pricing or offerings without prior notice

Mobile Messaging (SMS and RCS)

We offer mobile messaging through standard text messaging (SMS/MMS) and Rich Communication Services (RCS). RCS is an upgraded messaging standard supported on many modern smartphones, including recent Apple and Android devices. It allows for verified business sender identity, branding, higher quality media, read and delivery receipts, and interactive buttons. Where RCS is not available on your device, carrier, or network, messages may be delivered as standard SMS or MMS instead.

Consent and Opt-In

By providing your mobile phone number and opting in, you agree to receive SMS, MMS, and RCS messages from Big Boy Media Group at the number provided, including messages sent using automated technology. Consent is not a condition of purchasing any goods or services. You confirm that you are the subscriber or authorized user of the mobile number you provide.

Types of Messages

Messages may include:

• Service and account updates
• Appointment, project, or order notifications
• Pricing and promotional offers
• Customer support and responses to your inquiries

Message Frequency and Rates

Message frequency varies based on your interactions with us. Message and data rates may apply, based on your mobile plan and carrier. SMS and MMS messages are billed by your carrier. RCS messages are typically sent over your mobile data or Wi-Fi connection and may count against your data allowance. We are not responsible for any charges from your carrier or service provider.

Opting Out and Help

You can cancel messages at any time by replying STOP to any message from us. After you send STOP, we will send a final confirmation and will stop sending messages unless you opt in again. For help, reply HELP or contact us using the details below.

Delivery and Carriers

Delivery of messages depends on your device, carrier, and network, and on the availability of RCS. Carriers and messaging platform providers are not liable for delayed or undelivered messages. Message delivery is provided on a best effort basis.

Acceptable Use of Messaging

You agree not to use our messaging programs to send unlawful, abusive, or harassing content, and not to interfere with or disrupt the messaging service.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and video and audio content, is the property of Big Boy Media Group or its licensors and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission.

User Submissions

If you submit content to us (such as inquiries, feedback, or project materials), you grant Big Boy Media Group a non-exclusive, royalty-free license to use, reproduce, and process that content for business purposes.

You agree not to submit:

• Confidential information without authorization
• Content that infringes on third-party rights
• Unlawful or harmful material

Payments and Fees

For paid services:

• Fees will be outlined in a separate agreement or invoice
• Payment terms must be followed as specified
• Late payments may result in service delays or additional fees

All payments are non-refundable unless otherwise stated in writing.

Third-Party Links

Our Site may contain links to third-party websites. These are provided for convenience only.

We do not:

• Endorse third-party content
• Control external websites
• Accept responsibility for their practices

Use third-party sites at your own risk.

Disclaimers

The Site and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

• That the Site will be uninterrupted or error-free
• That content is accurate, complete, or current
• Specific results from using our services
• That text or RCS messages will be delivered on time or at all

Limitation of Liability

To the fullest extent permitted by law, Big Boy Media Group shall not be liable for any:

• Indirect or incidental damages
• Loss of profits or business opportunities
• Data loss or service interruptions
• Delayed, undelivered, or misdirected text or RCS messages, or carrier charges

arising from your use of the Site or services.

Indemnification

You agree to indemnify and hold harmless Big Boy Media Group, its employees, contractors, and affiliates from any claims, damages, or expenses arising from:

• Your use of the Site or our messaging programs
• Your violation of these Terms
• Your infringement of any third-party rights

Termination

We reserve the right to terminate or restrict access to the Site or services at any time, without notice, for any reason, including violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts located in Florida.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms, please contact:

Big Boy Media Group

1053 Orlando Ave Ste 1A

Maitland, FL 32751

Phone: 407-543-1156

Email: info@bigboymediagroup.com